The Flash Player installer generates multiple log files that can provide crucial troubleshooting clues when you are unable to install. The following FAQ describes how to locate these log files so that you can provide this information to Adobe when requested. Please read through the entire FAQ before proceeding.FlashInstall log file32 Bit Windows:.
C:Windowssystem32MacromedFlashFlashInstall32.log64 Bit Windows:. C:Windowssystem32MacromedFlashFlashInstall64.log. C:Windowssyswow64MacromedFlashFlashInstall32.logNote: Both log files are required from a 64-bit OSThe file names changed from FlashInstall.log to FlashInstall32.log and FlashInstall64.log in the Flash Player 26 release. The contents of the FLashInstall.log file are appended to the new file(s). If requested to provide log files and you have a FlashInstall.log file in the directory, provide that file as well.AdobeADM log filesTwo files, AdobeADM.log and AdobeGDE.log are generated by the online installer. The files are located at the following location:.
Vista and above: C:Users AppDataLocalTemp AdobeADMLogs. XP: C:Documents and Settings Local SettingsTemp AdobeADMLogsNote: The AppData and Local Settings directories may be hidden see (Windows 7 and above) or (Windows XP) to view hidden folders.Enable Verbose LoggingAt times we may require detailed debugging information from the online installer logs. When requested do the following:. Create an empty text file named ADM.trace inside your%temp% directory. The file extension itself is.trace, not.txt or anything else. Vista and above: C:Users AppDataLocalTemp. XP: C:Documents and Settings Local SettingsTemp.
To create the empty text file, navigate to the%temp% directory, right-click in an empty area and select New Text Document. Rename the new file to ADM.trace. Note: make sure file extensions are visible so that the extension is.trace and not.txt. See if file name extensions are not displaying. Run the online installer again until it stops.
When the installation stops, the AdobeADM.log and AdobeGDE.log files will contain additional debugging information.Uploading Log FilesOnce you have secured all of the log files, you can compress them and then upload the single file using the instructions here:Finally, post the link to the uploaded file into your forum post.FlashInstall.log file names changed in FP 26 release. Updating file names to new name. The Flash Player installer generates multiple log files that can provide crucial troubleshooting clues when you are unable to install. The following FAQ describes how to locate these log files so that you can provide this information to Adobe when requested.
Please read through the entire FAQ before proceeding.FlashInstall log file32 Bit Windows:. C:Windowssystem32MacromedFlashFlashInstall32.log64 Bit Windows:. C:Windowssystem32MacromedFlashFlashInstall64.log. C:Windowssyswow64MacromedFlashFlashInstall32.logNote: Both log files are required from a 64-bit OSThe file names changed from FlashInstall.log to FlashInstall32.log and FlashInstall64.log in the Flash Player 26 release.
The contents of the FLashInstall.log file are appended to the new file(s). If requested to provide log files and you have a FlashInstall.log file in the directory, provide that file as well.AdobeADM log filesTwo files, AdobeADM.log and AdobeGDE.log are generated by the online installer. The files are located at the following location:. Vista and above: C:Users AppDataLocalTemp AdobeADMLogs. XP: C:Documents and Settings Local SettingsTemp AdobeADMLogsNote: The AppData and Local Settings directories may be hidden see (Windows 7 and above) or (Windows XP) to view hidden folders.Enable Verbose LoggingAt times we may require detailed debugging information from the online installer logs. When requested do the following:. Create an empty text file named ADM.trace inside your%temp% directory.
The file extension itself is.trace, not.txt or anything else. Vista and above: C:Users AppDataLocalTemp. XP: C:Documents and Settings Local SettingsTemp. To create the empty text file, navigate to the%temp% directory, right-click in an empty area and select New Text Document.
Rename the new file to ADM.trace. Note: make sure file extensions are visible so that the extension is.trace and not.txt. See if file name extensions are not displaying. Run the online installer again until it stops. When the installation stops, the AdobeADM.log and AdobeGDE.log files will contain additional debugging information.Uploading Log FilesOnce you have secured all of the log files, you can compress them and then upload the single file using the instructions here:Finally, post the link to the uploaded file into your forum post.FlashInstall.log file names changed in FP 26 release. Updating file names to new name.
Flash Player Installation Failure
Flash Player Installation Failed
You can check if Pepper Flash plugin was loaded by inspectingnavigator.plugins in the console of devtools (although you can't know if theplugin's path is correct).The architecture of Pepper Flash plugin has to match Electron's one. On Windows,a common error is to use 32bit version of Flash plugin against 64bit version ofElectron.On Windows the path passed to -ppapi-flash-path has to use as pathdelimiter, using POSIX-style paths will not work.For some operations, such as streaming media using RTMP, it is necessary to grant wider permissions to players’.swf files. One way of accomplishing this, is to use.